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Description

Discover root causes and key insights to resolve problems effectively using structured methodologies.

Version

Status
title1.0

Pre-selected AI

Status
colourRedBlue
titleAnthropic: Claude 3.5 Sonnet

Contexts

Jira issue (full context) Project: Purpose, Project: Features / Advantages, Project: Target Audience, Project: Tech Stack, Jira issue (full context)

Steps

5 Whys

  • Input: Jira issue description and context

  • AI Task: Use the "5 Whys" method to uncover the root cause:

    • Repeatedly ask "Why?" to drill down to the underlying problem.

  • Output: A concise table:

    • Why Level: Iteration of "Why?" (1st, 2nd, etc.).

    • Identified Cause: Specific issue identified.

    • Impact: Description of its impact.

1

Six Hats

  • Input: Jira issue description and context

  • AI Task: Apply the Six Thinking Hats to generate diverse insights:

    • Analyze the issue from logical, emotional, risk, optimistic, creative, and process-control perspectives.

  • Output: A table:

    • Hat Type: The thinking perspective (e.g., Red Hat, Yellow Hat).

    • Key Insight: Insight derived from that perspective.

2

SWOT Matrix

  • Input: Jira issue description and context

  • AI Task: Perform a SWOT analysis to evaluate the issue:

    • Identify internal strengths and weaknesses.

    • Highlight external opportunities and threats.

  • Output: A structured SWOT table:

    • Category: Strengths, Weaknesses, Opportunities, or Threats.

    • Detail: Description of the insight.

3

Prioritize Issues

  • Input: Outputs from prior analyses

  • AI Task: Apply Pareto Analysis to prioritize challenges:

    • Rank top 20% of causes contributing to 80% of the problem.

  • Output: A prioritized table:

    • Cause: Identified root cause.

    • Impact Score: Relative impact level.

    • Priority: High, Medium, or Low.

4

Synthesize Findings

  • Input: Results from all methods

  • AI Task: Combine insights from all analyses:

    • Identify recurring themes and critical areas.

    • Highlight the most actionable opportunities.

  • Output: A cohesive problem overview table:

    • Theme: Recurring issue or opportunity.

    • Critical Area: Specific problem or improvement opportunity.

    • Action Potential: High, Medium, or Low.

5

Define Impact

  • Input: Synthesis of findings

  • AI Task: Define desired user and business outcomes:

    • Highlight clear improvements for both users and the organization.

  • Output: A table:

    • Outcome: Desired improvement.

    • User Benefit: How it helps users.

    • Business Benefit: How it supports business goals.

6

Success Metrics

  • Input: Defined outcomes

  • AI Task: Identify KPIs to measure success:

    • Propose 5-10 metrics aligned with goals.

  • Output: A KPI table:

    • Metric: Name of the KPI.

    • Baseline: Current value.

    • Target: Desired improvement.