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Description

The Problem Analysis scenario is designed to help teams systematically analyze and synthesize information related to a specific issue. This process utilizes various analytical methods to uncover root causes, assess strengths and weaknesses, and generate actionable recommendations.Discover root causes and key insights to resolve problems effectively using structured methodologies.

Version

Status
title1.0

Pre-selected AI

Status
colourRedBlue
titleAnthropic: Claude 3.5 Sonnet

Contexts

Jira issue (full context) Project: Purpose, Project: Features / Advantages, Project: Target Audience, Project: Tech Stack, Jira issue (full context)

Steps

Analyze with 5 Whys

  • Input: Jira issue description and context

  • AI Task: Utilize Use the "5 Whys" method to analyze the problem by continuously asking uncover the root cause:

    • Repeatedly ask "Why?" to drill down to

    uncover
    • the

    root cause
    • underlying problem.

  • Output: A concise problem statement that clearly identifies the root causetable:

    • Why Level: Iteration of "Why?" (1st, 2nd, etc.).

    • Identified Cause: Specific issue identified.

    • Impact: Description of its impact.

1

Explore Perspectives (6 Six Hats)

  • Input: Jira issue description and context

  • AI Task: Implement Apply the Six Thinking Hats methodto generate diverse insights:

    • White Hat: Analyze facts and data.

    • Red Hat: Consider emotions and intuition.

    • Black Hat: Identify risks and challenges.

    • Yellow Hat: Explore benefits and opportunities.

    • Green Hat: Generate creative ideas and solutions.

    • Blue Hat: Summarize and control the process.

    Output: Insights categorized according to each hat's
    • Analyze the issue from logical, emotional, risk, optimistic, creative, and process-control perspectives.

  • Output: A table:

    • Hat Type: The thinking perspective (e.g., Red Hat, Yellow Hat).

    • Key Insight: Insight derived from that perspective.

2

Conduct SWOT AnalysisMatrix

  • Input: Jira issue description and context

  • AI Task: Execute Perform a SWOT analysis :

    Strengths: Identify internal advantages related to

    to evaluate the issue

    .

    :

    • Weaknesses: Recognize internal limitations or challengesIdentify internal strengths and weaknesses.

    • Opportunities: Highlight external factors that can be leveraged.

    • Threats: Assess external risks or obstacles.

    Output: A SWOT matrix containing actionable insights
    • opportunities and threats.

  • Output: A structured SWOT table:

    • Category: Strengths, Weaknesses, Opportunities, or Threats.

    • Detail: Description of the insight.

3

Prioritize with Pareto AnalysisIssues

  • Input: Jira issue description and contextOutputs from prior analyses

  • AI Task: Use Apply Pareto Analysis to prioritize causes by identifying all contributing factors or challenges and ranking them based on their impactchallenges:

    • Rank top 20% of causes contributing to 80% of the problem.

  • Output: A prioritized list of causes or challengestable:

    • Cause: Identified root cause.

    • Impact Score: Relative impact level.

    • Priority: High, Medium, or Low.

4

Combine Method OutcomesSynthesize Findings

  • Input: Results from all independent analysis stepsmethods

  • AI Task: Synthesize findings from all methods into a cohesive analysis by identifying recurring themes and key insightsCombine insights from all analyses:

    • Identify recurring themes and critical areas.

    • Highlight the most actionable opportunities.

  • Output: A unified problem overview with prioritized areas for actioncohesive problem overview table:

    • Theme: Recurring issue or opportunity.

    • Critical Area: Specific problem or improvement opportunity.

    • Action Potential: High, Medium, or Low.

5

Define Desired Impact

  • Input: Combined analysis from the previous stepSynthesis of findings

  • AI Task: Specify the Define desired user experience and business outcomes:

    • Highlight clear improvements for both users and the organization.

  • Output: A list of specific improvements with clear benefits for users and the businesstable:

    • Outcome: Desired improvement.

    • User Benefit: How it helps users.

    • Business Benefit: How it supports business goals.

6

Define Success Metrics for Success

  • Input: Desired Defined outcomes from the previous step

  • AI Task: Identify measurable KPIs to track the solution's success, aligning them with business and user objectives.Output: A set of measure success:

    • Propose 5-10

    KPIs with baseline data and target improvements.
7

Generate Actionable Recommendations

  • Input: Combined analysis, desired outcomes, and KPIs

  • AI Task: Propose actionable recommendations to tackle the problem, prioritizing the most impactful actions.

  • Output: A list of prioritized actions with expected outcomes and associated KPIs
    • metrics aligned with goals.

  • Output: A KPI table:

    • Metric: Name of the KPI.

    • Baseline: Current value.

    • Target: Desired improvement.